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Sample of one health center's prodictivity and revenue analysis used to determine staffing needs.
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Sample montly individual encounter report.
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Sample worksheet used to analyze provider staffing in a family practice setting.
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The purpose of this paper is to provide balanced information on the issue of physician productivity. It discusses how different organizations currently measure physician productivity and what they do with that information.
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Sample year-to-date medical encounter report. This is included to show an example of how encounter reports can be written.
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Sample forms to help calculate provider productivity incentives.
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A sample written provider productivity incentive plan.
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Medication refills may be approved by an RN with co-signature of licensed provider, according to the following guidelines.
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Sample policy for dispensing pre-packaged and sample pharmaceuticals.
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Sample policy describing the overall procedure for dispensing medication.
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Sample policy describing the mechanisms to procure patient medications.
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Sample health center pharmaceutical policy and procedure manual (10 pages).
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Sample policy outlining the documentation of medication refill requests.
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Written protocol outlining the process for handling prescription requests in the clinic.
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CSHS providers will provide to all patients who have undergone diagnostic studies their results in a timely manner.
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Sample procedure for copying OB records for Certified Nurse Midwives. The procedure includes copying OB records and closing OB files.
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Sample clinic policy to assure accurate and detailed record of all PPD testing in the clinic.
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Clinic policy describing SOAP notes.
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An after hours coverage system example/template developed by Shasta Community Health Clinic to facilitate 24 hour access to medical care for established patients.

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An overall medical records policy that includes content, organization, and location (PDF format).
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Sample clinic policy on Vaccine Administration Records to assure that there is an accurate on-going record of all vaccines administered in the clinic.
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Sample clinic policy to identify what constitutes or defines "normal" when a particular exam is identified as normal or within normal limits.

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A reprint from Family Practice Management (January 2003) with a quick chart outlining a policy for how long to keep patient records.

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Clinic policy on how and when to transmit patient medical records.

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Clinic policy for cancellation of appointments.
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“Social networking” or “Web 2.0” is the portion of internet activity that includes blogging, as well as the use of the following tools:  Facebook, Twitter, LinkedIn, flickr and YouTube.  This list is likely to expand, contract or otherwise change based on emerging trends.

Social networking builds and strengthens relationships with health center staff, boards, advocates, patients. Expand our ability to reach, educate and mobilize potential supporters and advocates. It is a significant source in the online environment of information related to health care delivery to medically underserved persons in general and health centers in particular. Expand the reach of our messages via communications channels that more and more individuals, policymakers and the media are using. Boost traffic to your organizations web site.

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Sample policy describing clinic translation services.
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Guidelines with regards to acceptable and unacceptable absences from the workplace.
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The purpose of this policy is to inform patient of the importance of keeping their appointments, or calling to cancel 15 minutes prior to appointment time, as well as to maintain proper provider productivity levels, while providing quality primary care to patients.
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