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To secure an outside audit review.
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To outline procedures for preparing for an audit.
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A tool for frontdesk staff to use to keep track of the number of phone calls for appointments, patients presenting to the clinic without appointments, patients referred from other providers, and patient "no shows".

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This Excel file provides a sample of how to organize and report demand tracking data for a health center.
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This powerpoint presentation is a good training tool for collections staff on collections policies and the staff's role in helping to maintain the financial viability of the health center. Suitable for migrant and community health centers. Feel free to adapt the presentation to your individual clinic needs.
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Sample policy describing the location of emergency equipment.
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Sample policy stating that the clinic will keep and maintain a Hyfrecator.
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Sample policy stating that the clinic will maintain their specimen refrigerators ensuring they are safe and clean for supplies and specimens.
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Sample policy stating the process for maintaining the emergency cart.
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Sample policy stating the basic functional set of emergency equipment at all times.
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The FPM Toolbox offers 150+ tools that you can use to improve your practice. Many of our tools are available to download as PDFs, MS Word or MS Excel files – all free of charge. To browse the Toolbox, simply click on a category name for a list of the tools offered on that topic.

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