Patient Financial Counselor
Internal: Frequent contact with insurance department and patient account representatives regarding insurance, billing, and patient account information.External: Some contact with insurance companies to resolve questions at patients’ requests. Contact with collection agencies.Patient Contact: Contact with all patients to serve as a liaison in explaining clinic charges and assisting with applications for reduced fees and all other billing questions.
Insurance Billing/Collections Clerk/
This position is responsible for assuring that all commercial and/or Medicare, pharmacy posting, Medicaid, and dental claims are analyzed, billed, and collected in accordance with the Center’s policy; responsible for posting of monies from electronic remittances, daily mail, or any money collected in the process of assisting a patient.