Change Management Guidelines
Manage changes in a rational and predictable manner so that staff and clients can plan accordingly.
Informed Consent
Clinic policy detailing the informed consent process.
Terminating Services to Patients
The purpose of this policy is to define the reasons for patients being terminated from the practice and to describe the termination process. This policy statement can be downloaded and modified for use in other health centers.
Policy for Dealing with Difficult Patients
This policy is created to outline the process for the management of difficult patients. This includes those who are perceived to be difficult with respect to recurrent hostile behavior, inappropriate use of __HC services, excessive non-compliance, inappropriate use of controlled substances, or other patterns of behavior that represent excessive lack of respect or responsibility on the part of the patient.
Patient Flow
Clinic policy on patient flow.
Dental Chart Review Forms/Templates
A few sample dental chart review forms/templates.