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Sample procedure for abnormal PAP Smear follow-up.
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Guidelines for all PAP test results adapted from the recommendations issued from Brigham and Women's Hospital.
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A well-designed employee satisfaction survey from the Western Clinicians Network for use in clinics or other organizations.

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Standards of practice are a set of guidelines that define what an interpreter does in the performance of his or her role. These standards describe what is considered “best practice” by the profession and ensure a consistent quality of performance.

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Simple 2-pages of tips for providers working with health care interpreters both trained and untrained.

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This powerpoint presentation is a good training tool for collections staff on collections policies and the staff's role in helping to maintain the financial viability of the health center. Suitable for migrant and community health centers. Feel free to adapt the presentation to your individual clinic needs.
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The Department of Health and Human Services (HHS) publishes revised Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient Persons

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A one page of tips for navigating the new Medicare Part D starting January 2006.
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Two-page survey to gauge staff satisfaction with the workplace.

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Two page summary for patients with asthma. Describes the disease and has a management plan for the provider and patient to fill out.
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A very comprehensive Hep C testing and counseling policy developed by the State Health Department in South Carolina. The guidelines also include an attachment that outlines HCV-specific information and prevention messages for health care providers.
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Summaries for parents that includes social developments, nutrition, safety and immunizations. Includes information from 2 weeks through 5 years.
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"I speak XXX language" cards in 38 different languages to use to help identify a patient's native language. This tool could be very helpful, but only when dealing with literate populations.

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Sample policy stating that the clinic will maintain their specimen refrigerators ensuring they are safe and clean for supplies and specimens.
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Sample nursing policy on audiological testing.
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