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Sample policy describing the mechanisms to procure patient medications.
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Sample health center pharmaceutical policy and procedure manual (10 pages).
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Sample policy outlining the documentation of medication refill requests.
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Written protocol outlining the process for handling prescription requests in the clinic.
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CSHS providers will provide to all patients who have undergone diagnostic studies their results in a timely manner.
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Sample procedure for copying OB records for Certified Nurse Midwives. The procedure includes copying OB records and closing OB files.
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Sample clinic policy to assure accurate and detailed record of all PPD testing in the clinic.
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Clinic policy describing SOAP notes.
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An after hours coverage system example/template developed by Shasta Community Health Clinic to facilitate 24 hour access to medical care for established patients.

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An overall medical records policy that includes content, organization, and location (PDF format).
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Sample clinic policy on Vaccine Administration Records to assure that there is an accurate on-going record of all vaccines administered in the clinic.
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Sample clinic policy to identify what constitutes or defines "normal" when a particular exam is identified as normal or within normal limits.

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A reprint from Family Practice Management (January 2003) with a quick chart outlining a policy for how long to keep patient records.

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Clinic policy on how and when to transmit patient medical records.

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A depression diagnosis that warrants treatment or treatment change, needs at least one of the first two questions endorse as positive (little pleasure, feeling depressed) indicating the symptom has been present more than half the time in the past two weeks.

 

In addition the tenth question about difficulty at work or home or getting along with others should be answered at least "somewhat difficult".

 

When a depression diagnosis has been made patient preferences should be considered, especially when choosing between treatment recommendations of antidepressant treatment and psychotherapy.

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A depression diagnosis that warrants treatment or treatment change, needs at least one of the first two questions endorse as positive (little pleasure, feeling depressed) indicating the symptom has been present more than half the time in the past two weeks.

 

In addition the tenth question about difficulty at work or home or getting along with others should be answered at least "somewhat difficult".

 

When a depression diagnosis has been made patient preferences should be considered, especially when choosing between treatment recommendations of antidepressant treatment and psychotherapy.

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The PHQ-2 inquires about the frequency of depressed mood and anhedonia over the past two weeks. The PHQ-2 includes the first two items of the PHQ-9.

 

The purose of the PHQ-2 is not to establish a final diagnosis or to monitor depression severity, but rather to screen for depression in a "first step" approach.

 

Patients who screen positive should be further evaluated with the PHQ-9 to determine whether they meet criteria for a depressive disorder.

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Clinic policy for cancellation of appointments.
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“Social networking” or “Web 2.0” is the portion of internet activity that includes blogging, as well as the use of the following tools:  Facebook, Twitter, LinkedIn, flickr and YouTube.  This list is likely to expand, contract or otherwise change based on emerging trends.

Social networking builds and strengthens relationships with health center staff, boards, advocates, patients. Expand our ability to reach, educate and mobilize potential supporters and advocates. It is a significant source in the online environment of information related to health care delivery to medically underserved persons in general and health centers in particular. Expand the reach of our messages via communications channels that more and more individuals, policymakers and the media are using. Boost traffic to your organizations web site.

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Sample policy describing clinic translation services.
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Guidelines with regards to acceptable and unacceptable absences from the workplace.
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The purpose of this policy is to inform patient of the importance of keeping their appointments, or calling to cancel 15 minutes prior to appointment time, as well as to maintain proper provider productivity levels, while providing quality primary care to patients.
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Clinic policy for scheduling walk-in visits.
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All abnormal pap results will have a follow-up plan documented in the patient’s chart within four weeks of receiving the report.
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For patient receiving at least her 3rd Depo Provera Injection
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It is the policy of Shasta Community Health Center to prescribe injectable contraceptive medications to female patients at risk of pregnancy.
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Flow chart mapping out new patient Depo Provera Protocol
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Sample statement of health center ethics.
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Sample statement of health center mission and values
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A sample statement of health center mission and guiding principals.
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